ImpactGuru platform fee is applicable only on the amount raised rather than the goal amount.

Accelerate plan charges include additional platform fee and an outreach fee as per actuals eg. third party digital promotion expenses, etc. beyond Collaborate pricing plan.

GST of 18% will be charged on aggregate payment gateway and platform fee for Indian donations only. (Not applicable for international donations.)

ImpactGuru often relies on third party vendors and tools for due diligence and verification of campaigns, content moderation such as text and multimedia review to check for potentially harmful content, identity authentication, hospital, NGO and beneficiary bank account verification, and document verification systems to ensure continued trust and safety on the platform. A due diligence, safety, and administration fee of Rs. 3000 + GST or the selected pricing package, whichever is higher, will be applied to all fundraisers. Impact Guru is now offering services such as Unlimited Teleconsultations, Discounts on pharmacies and diagnostics, and a Claims helpdesk to take care of our patient’s claims and more. A fee of INR 1,610 + GST will be charged to the campaign for the same.

All payments are subject to a payment processing fee of 3%. An additional per donation transaction fee of $0.30 will be charged per international credit/debit card transaction that are processed via cards issued in the US. For international transactions via cards issued outside the US, an additional cross-border fee of 1% will be charged.

The payment processing fee covers multiple costs associated with processing your transaction seamlessly and securely on Impact Guru. A part of this cost is incurred for third-party processors that include Payment Gateways (like PayU, Razorpay, Billdesk, Instamojo, Stripe and more), Banks (for IMPS, NEFT, RTGS transactions), Visa, Mastercard, AMEX, Rupay, etc (for credit and debit card transactions), Paytm, UPI apps, and other payment wallets who charge a fee for these services. Other costs incurred by Impact Guru to process these transactions include fee paid to third party services for fraud prevention and management to ensure the platform is completely secure for our donors, costs incurred for auto-calling and manual follow-ups for failed and abandoned transactions, for third-party services for payment health monitoring and dynamic-routing of transactions, for processing refunds, for a Thank you certificates to our donors, and many more similar services.

An international wire fee of US$ 40 per remittance will apply per fundraiser if foreign currency has been collected.

We charge a 0% platform fee for natural disaster fundraising.

Within the Accelerate plan, to ensure that donor money goes primarily to the intended purpose, the reduction of available funds for the patients due to such incremental outreach costs are not more than 9%-13% of funds raised beyond the Collaborate pricing plan.